Return & Refund Policy
If you are dissatisfied with your purchase or any piece you order arrives damaged, please reach out immediately! We will accept returns within 2 weeks of delivery and will replace or refund any items that arrive broken. Please include photos of the items as shipped.
Customers are responsible for return shipping.
Shipping will occur within 1-3 days after your pieces are out of our annealing ovens. Depending on size and weight, they will arrive either through USPS or Fed-Ex, insured for the value of your purchase. Tracking is availble upon request.
Each item is handblown to order and is one-of-a-kind. Care is taken to replicate those shown in online photos. Please take care in handling your new art glass item. Some items may be repaired but many can not.